Privacy Policy
Privacy Policy – Cusivo
This Privacy Policy explains how Cusivo collects, uses, and protects personal information when you visit or place an order through our website. By using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following information from customers:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction details
• Order history
• Communication records
• Device/browser information and cookies for analytics
2. How We Use Your Information
Customer information may be used for:
• processing and fulfilling orders
• shipping and delivery coordination
• sending order updates and notifications
• customer verification and fraud prevention
• improving website performance and user experience
• internal record keeping
• promotional messages or offers (only if opted-in)
3. Data Protection & Security
• Customer information is stored in secure systems with restricted access.
• We do not store complete payment card details. Payments are processed using secure third-party gateways.
• While we take reasonable precautions, no online transmission can be 100% secure.
4. Sharing of Information
We do not sell or trade personal information.
Information may be shared only with trusted third parties for order processing, including:
• shipping/courier partners
• payment providers
• customer support tools
• website analytics or hosting providers
These parties process information solely for order fulfilment and website performance.
5. Cookies & Tracking Technologies
• Our website may use cookies to improve browsing experience and analyse traffic patterns.
• Users may disable cookies in their browser settings, but some features may not function properly.
6. Third-Party Links
Our website may include external links. We are not responsible for the privacy practices or security of linked third-party sites.
7. Policy Updates
Privacy Policy may be updated from time to time without prior notice. Continued website usage signifies acceptance of the latest version.
8. Contact Information
For questions, requests, or concerns regarding this Privacy Policy, customers may contact us through official support email/WhatsApp.
